Satisfaction Guaranteed.

Any Ursa product purchased from us carries an unconditional money back guarantee. If for any reason you are not completely satisfied with your Ursa product in the first 60 days, contact us at 866-877-2744 or support@ursawagon.com for a return authorization.  Then simply return it in its original packaging. Your purchase will be exchanged or refunded (whichever you prefer).  

It'll Last.  our Guarantee is 5 years. 

Ursa Wagon, Inc. uses the finest materials and workmanship for our products. All Ursa products are warranted by Ursa Wagon, Inc. against defects in materials or workmanship for five years.

Although all Ursa products are extremely strong, they are not indestructible. Therefore, our warranty does not cover defects attributable to or resulting from normal wear and tear, natural hazard damage (e.g. damage from ultra violet radiation), lack of reasonable and proper maintenance, accident, abuse or alteration.

Service under our warranty is available by contacting our customer service department at support@ursawagon.com for return authorization. If after inspection we determine that the product was defective, we will repair or replace it free of charge. If your Ursa product needs service or repair that is not covered under warranty we will provide the necessary service at a reasonable charge.